City of Pennsboro, West Virginia  •  Ritchie County
Emergency: Dial 911 Non-Emergency Dispatch: 304-659-3770
Official Department Website

A department Pennsboro is proud of.

The Pennsboro Police Department serves the people of Pennsboro, West Virginia with professional, legally sound, fiscally transparent law enforcement — built on written policy, verified training, and accountability to the community we protect.

1,050
Residents Served
2.7 mi²
City Response Area
24 / 7
Emergency Dispatch
U.S. 50
Corridor Community
Emergency
Crime in progress, fire, or medical emergency
Non-Emergency Dispatch
Central Communications — 24 hours
Department Office
Mon–Fri, 8:00 AM – 4:00 PM
Submit a Tip
Online, by phone, or in person
Our Commitment

Built on a professional standard.

Every part of this department — from written policy to training records to the budget — is being built to meet or exceed West Virginia and national policing standards, at a scale that fits our community.

Professional

Certified officers, verified training, and written General Orders modeled on IACP and national best practices — adopted by City Council and trained to, not left on a shelf.

Read our policies →

Transparent

Published policies, budget summaries, annual reporting, and a fair, documented citizen complaint process. Public records requests are answered as West Virginia law requires.

Visit the Transparency Hub →

Community-Focused

A steady, visible presence in Pennsboro — school engagement, business checks, house watches, and partnership with neighbors, because trust is earned in person.

Explore services →
JE
Joshua C. Egan
Chief of Police
A Message from the Chief
"Pennsboro will be served by a department that is present, professional, and prepared — held to high standards, trained and equipped for the work, and focused every day on protecting life, preserving property, and treating every neighbor with the respect they deserve."

Chief Egan is a West Virginia–certified law enforcement officer, a graduate of the West Virginia State Police Academy, and a U.S. Army officer with more than twenty years of service who earned the rank of Major. He assumed command of the Pennsboro Police Department on September 21, 2026.

Joshua C. Egan
Chief of Police · Pennsboro Police Department
Full biography →
Latest Updates

News from the department.

September 2026

A written directive system for the department

Forty-eight General Orders, twelve standard operating procedures, and a ten-section Officer Handbook have been drafted for the department — researched against West Virginia code and national model policy. Each order goes to the City Attorney and the City's insurance carrier for review, then to City Council for adoption, and is published in full on this site as it takes effect.

Transparency
September 2026

Department website and Transparency Hub

This website is the department's public front door: services and how to request them, the public-records process, the complaint and commendation procedure, the policy index, and the department's reporting commitments to the Mayor and City Council.

Transparency
City Ordinances

Find Pennsboro's municipal codes.

Browse the published Code of Ordinances, find a chapter, or contact the City Recorder about recent amendments and official copies.

Regional Partners

One community. A connected response.

Pennsboro is protected around the clock through coordinated coverage with county, state, and emergency service partners.

Ritchie County Sheriff's Office
Harrisville, WV
WV State Police — Harrisville Detachment
Harrisville, WV
Central Communications E-911
Regional Dispatch
Pennsboro Volunteer Fire Department
208 Kimball Ave, Pennsboro
Ritchie County Ambulance Service
Harrisville, WV
About the Department

Who we are, and the standard we hold.

A small department with a professional mandate: serve Pennsboro with the same legal soundness, discipline, and transparency expected of any modern law enforcement agency.

Our Mission

Service with honor.

The Pennsboro Police Department is empowered to enforce the law, protect life and property, and preserve the peace within the City of Pennsboro. We do that work under written, council-adopted policy; with verified, current training; and with a duty of candor to the public we serve.

We are deliberately built for our community's scale. Pennsboro is a city of roughly 1,050 residents in the heart of Ritchie County — and it deserves an agency that is present, known by name, and accountable in person. Our officers work alongside the Ritchie County Sheriff's Office, the West Virginia State Police, and regional emergency services so that coverage never depends on one person or one shift.

Our Values

Honor — We hold the public's trust as a duty, not a privilege, and we conduct ourselves so that trust is deserved.

Service — We exist for the people of Pennsboro. Every program, policy, and patrol decision starts there.

Community — We police with our neighbors, not simply among them. Fairness, respect, and impartiality are non-negotiable.

Our City

Pennsboro, West Virginia

Platted around 1820 by Charles Penn — the city that bears his name sits at the junction of U.S. Route 50 and W.Va. Route 74, where the North Bend Rail Trail passes through the historic downtown. Pennsboro's 2.7 square miles are home to about 1,050 residents, a working Main Street, and generations of Ritchie County families.

The department serves this community from its offices at 422 Main Street, sharing a civic block with City Hall.

Jurisdiction & Coverage

PPD holds primary law-enforcement jurisdiction within Pennsboro's city limits, enforcing state law and municipal ordinance. Emergency calls are dispatched 24/7 through Central Communications E-911, and response is coordinated with the Ritchie County Sheriff's Office and the West Virginia State Police Harrisville detachment.

Command

Department leadership.

JE
Joshua C. Egan
Chief of Police

Chief Joshua C. Egan

Chief Egan was appointed by the Mayor and City Council and assumed command on September 21, 2026, having taken the oath of office before Council and the community. He leads the department's ground-up modernization: a full General Orders manual researched against West Virginia code, audited property and evidence controls, disciplined budgeting, and regular written reporting to the Mayor and Council.

A West Virginia–certified law enforcement officer since 2017 whose service includes sworn duty with a county sheriff's office, Chief Egan is a graduate of the West Virginia State Police Academy, where he finished in the top percentage of his class and was selected to deliver the class commencement address. He is also a U.S. Army officer with more than twenty years of service who earned the rank of Major, with overseas operational deployment experience.

Chief Egan holds a baccalaureate degree in industrial/organizational psychology from Purdue University. His civilian background in industrial health, safety, and environmental program management informs the department's officer-safety and risk-reduction programs, and he personally builds the department's compliance and transparency tools at no cost to the City.

His West Virginia certification is current through the state's Law Enforcement Professional Standards (LEPS) program, with recertification completed in 2026.

City Governance

Mayor

Robert Riggs

Office of the Mayor, City of Pennsboro
422 Main Street · 304-659-2377

The Chief of Police is appointed by the Mayor with the approval of City Council and reports to both.

City Council & Officials

City of Pennsboro

Council convenes the third Monday of each month at 7:00 PM. The City's elected officials and staff are listed on the City's own page.

City of Pennsboro — Mayor & Council →
How We Operate

Policy first. Always.

Every use of authority in this department traces to a written General Order — researched against the U.S. Constitution, West Virginia code, and national model policy; reviewed by the City Attorney; adopted by Council; and trained to before it is enforced. Policies are published in our Transparency Hub as they are adopted.

Reviews of significant events — uses of force, pursuits, collisions, injuries — follow a formal after-action methodology: a factual timeline, causal analysis, and corrective actions with owners and due dates. It is the same discipline used in high-hazard industry, applied to policing.

Accountability

Answerable to you.

The Chief of Police reports to the Mayor and City Council with monthly written reports covering activity, budget, and department condition. The public receives an annual report, published budget summaries, and open records under the West Virginia Freedom of Information Act.

Concerns about any member of this department are taken seriously, documented, investigated, and answered in writing — and commendations reach the officer who earned them. Learn how the complaint process works →

Services & Programs

Here when you need us.

From emergency response to a house check while you're away — how the Pennsboro Police Department serves the community, and how to request each service.

Patrol & Emergency Response

Uniformed patrol throughout Pennsboro's neighborhoods, business district, and the U.S. 50 corridor. Emergencies are dispatched 24/7 through Central Communications E-911 — always call 911 first. Around-the-clock coverage is coordinated with the Ritchie County Sheriff's Office and West Virginia State Police.

Ordinance & Traffic Enforcement

Enforcement of West Virginia law and Pennsboro municipal ordinances — traffic safety, parking, animal complaints, noise, and nuisance properties — with an emphasis on voluntary compliance first and fair, documented enforcement when required.

Reports & Records

Incident reports, crash reports, and records requests are handled at the department office during business hours, or by mail and email. Public records are provided under the West Virginia FOIA. How to request records →

School & Youth Engagement

A visible, positive presence around Pennsboro's school community — walkthroughs, traffic safety at arrival and dismissal, and age-appropriate safety education in partnership with school staff and parents. The department participates in West Virginia's Handle With Care program, which lets a school know — with a child's name and nothing more — that a student may need extra care after a police response.

Vacation House Checks Free

Traveling? Officers will periodically check your home or business while you're away. Request a house watch using the form below, by phone, or at the department office.

Business Checks & Security Surveys

Business owners may request a security walkthrough to identify lighting, lock, and visibility improvements that deter crime before it happens, and may ask to be added to the department's business-check list.

Community Events & Presentations

Officers are available for community meetings, church and civic groups, and neighborhood events — safety talks, fraud-prevention briefings for seniors, and department Q&A sessions.

Tips & Concerns

See something that isn't an emergency but isn't right? Call the office, use the contact form, or stop in. If you wish to remain anonymous, say so — we will honor it to the extent the law allows.

Help for Victims of Crime

If you are in danger, call 911. For confidential help with domestic violence or sexual assault, the 24-hour line for Ritchie County is the Family Crisis Intervention Center, 1-800-794-2335 (National Domestic Violence Hotline 1-800-799-7233, text START to 88788). A protective order is filed at the Ritchie County Magistrate Court, 109 North Street, Harrisville, 304-643-4409 — no fee, no lawyer needed, and a magistrate is on call around the clock for emergency orders. The West Virginia Crime Victims Compensation Fund (1-877-562-6878) may help with medical costs, counseling, and lost wages; report the crime to police within 96 hours and file within two years.

VIN Verification for Titling

When the West Virginia DMV requires a law enforcement verification of a vehicle identification number, an officer will physically inspect the vehicle and complete the DMV's verification form (DMV-1B). Call the office to arrange a time during business hours, and bring the vehicle, your identification, and the title or ownership documents.

Found & Unclaimed Property

Lost something? Found something? Property turned in to the department is logged, receipted, and held for its owner. Call the office with a description and, where possible, a serial number. Under West Virginia law, unclaimed property is held for at least six months before any disposition, and any public sale is announced in advance.

Request a Service

Vacation house check request.

Complete this form to prepare an email to the department, then send it from your email account. Your watch is scheduled only after the department confirms it. For same-week travel, please also call the office at 304-659-3927.

Submitting this form opens a pre-addressed email to the department from your own email account, so you have a copy of everything you send. You may also print the completed form and drop it off at 422 Main Street.
Transparency Hub

Our work, in the open.

Published policy, public budgets, open records, and a complaint process that answers in writing. Transparency is not a page on this site — it is how the department is run. This hub grows as each document is adopted and published.

What is published here is what the law requires and what a resident needs: how to reach the department, how to request records, how to make a complaint, what the department's written rules are, and how public money is spent. What is not published is anything that would compromise officer safety, investigative technique, or the security of the department's facilities and systems — the records West Virginia law allows a law-enforcement agency to withhold under W. Va. Code § 29B-1-4. The law itself is public: the West Virginia Code at code.wvlegislature.gov, and the City's ordinances through our Municipal Codes page.

Written Directives

General Orders of the department.

Every General Order is researched against West Virginia code and national model policy, reviewed by the City Attorney and the City's insurance carrier, and adopted by City Council before taking effect. As orders are adopted, the full text is published here.

ChapterSubject AreaOrdersCoversStatus
1Administration5Authority and code of conduct, the written-directive system, organization and command, officer certification and training, media and social mediaDrafted · legal review next
2Force, Vehicles & Personnel9Use of force, firearms and less-lethal, vehicle operations and pursuit, response-to-resistance reporting, hiring and personnel files, evaluation and discipline, uniforms and equipment, military leave (USERRA)Drafted · legal review next
3Field Operations10Arrest, search and seizure; bias-free policing; recording; domestic violence; juveniles; mandatory reporting; behavioral-health response; traffic and DUI; patrol and reports; camera programDrafted · legal review next
4Custody & Investigations5Prisoner custody and transport, regional jail commitment, interviews and Miranda, Brady/Giglio disclosure, officer-involved critical incidentsDrafted · legal review next
5Property, Evidence & Information5Evidence and property management, unclaimed property, asset forfeiture, CJIS and information security, records systems and data qualityDrafted · legal review next
6Records & Accountability3Records, reports, FOIA and retention; complaints and internal investigations; conduct, off-duty employment, and ethicsDrafted · legal review next
7Interagency2Code-enforcement interface; mutual aid and interagency operationsDrafted · legal review next
8Officer Safety, Health & Wellness8Safety management system and hazard reporting, exposure control, PPE and body armor, fleet safety, facility safety, injury and return to duty, wellness and peer support, emergency medical equipmentDrafted · legal review next
9Special Programs1Unmanned aircraft operations (if adopted)Drafted · legal review next

Where things stand (September 2026): 48 General Orders, 12 standard operating procedures, and a 10-section Officer Handbook are drafted at version 0.1. Every order follows the same path before it takes effect — City Attorney review, review by the City's insurance carrier, adoption by City Council, and issuance by the Chief. The nineteen highest-priority orders — use of force, pursuits, evidence and property, custody, domestic violence, and complaints — go first. Adopted orders are published in full on this page with effective dates and revision history.

Fiscal Accountability

The budget, in plain view.

Budget Summary

The department's line-item budget summary is published here each fiscal year following Council adoption, along with how grant funding reduces the local taxpayer burden.

FY 2027 — publishing after adoption

Annual Report

A yearly public accounting of department activity, training, complaints and dispositions, and goals for the year ahead — written for residents, not bureaucrats.

First edition — FY 2027

Reports to Council

The Chief delivers a written report to the Mayor and City Council every month. Council convenes publicly the third Monday of each month at 7:00 PM — residents are always welcome.

Public Records

Requesting records under WV FOIA.

The department's records are public records under the West Virginia Freedom of Information Act [W. Va. Code §29B-1], subject to the exemptions state law provides (for example, records whose release would compromise an active investigation or a person's safety).

How to request

Contact the records custodian and describe the records you seek with reasonable specificity. Email and the form below are convenient options; you may also contact the office by telephone, mail, or in person. Contact information and a preferred delivery method help staff respond. The website form is optional.

By mail or in person: Records Custodian, Pennsboro Police Department, 422 Main Street, Pennsboro, WV 26415
By email: pennsboropolice@gmail.com

What to expect

Under W. Va. Code §29B-1-3, the custodian must act as soon as practicable and within five days, excluding Saturdays, Sundays and legal holidays, by providing copies, giving a time and place for inspection and copying, or providing a written denial with reasons. Reasonable actual reproduction costs may be charged; search or retrieval fees may not. Public records guidance.

Records Request Form
This form prepares a WV FOIA request email addressed to the department's records custodian, sent from your own email so you retain a dated copy.
Complaints & Commendations

If we got it wrong — or right — tell us.

Every complaint against a member of this department is documented, investigated under written policy, and answered in writing. No exceptions, and no hard feelings for asking. Commendations are delivered to the officer and entered in their file.

Step 1

Submit

File in person at 422 Main Street, by phone at 304-659-3927, by mail, or with the form below. Anonymous complaints are accepted and reviewed.

Step 2

Investigation

Your complaint is logged, assigned, and investigated under the department's written complaint procedure. Serious matters may be referred to an outside agency for independent review.

Step 3

Written Answer

You receive the disposition in writing. Sustained findings result in documented corrective action. The annual report publishes complaint totals and outcomes.

Complaint / Commendation Form
This form prepares an email to the Office of the Chief from your own email account. If you prefer anonymity, print the form instead and mail or deliver it without contact information — it will still be reviewed.
This is a… *
City of Pennsboro

Municipal Codes

Read Pennsboro's Code of Ordinances through American Legal Publishing, or use the City's searchable chapter index to find a topic.

The complete code, in one place.

The complete online code includes the city charter and chapters covering city government, animals, property, public works, police, traffic, and municipal court.

Chapter Links

Common starting points.

These links open the publisher's chapter pages.

Chapter 9: Nuisances and Offenses

Nuisances, sanitation, offenses, and other general provisions.

Read Chapter 9 →

Chapter 12: Police Department

Department organization, powers, duties, and limitations.

Read Chapter 12 →

Chapter 13: Traffic Regulations

Traffic rules, vehicle requirements, and related provisions.

Read Chapter 13 →

Chapter 15: Municipal Court

The municipal court, its records, bonds, fines, and court costs.

Read Chapter 15 →

Recent amendments and official copies

The online edition may omit recently adopted ordinances. Contact the City Recorder for current amendments or an official copy before relying on a provision. The City's ordinance page also lists recent ordinances when available.

Contact City Hall · Request city records

News & Alerts

What's happening at PPD.

Department news, community alerts, and public notices. For time-sensitive safety alerts, follow the department's community channels below.

September 2026

A written directive system for the department

Forty-eight General Orders, twelve standard operating procedures, and a ten-section Officer Handbook have been drafted for the department — researched against West Virginia code and national model policy. Each order goes to the City Attorney and the City's insurance carrier for review, then to City Council for adoption, and is published in full on this site as it takes effect.

Transparency
September 2026

Department website and Transparency Hub

This website is the department's public front door: services and how to request them, the public-records process, the complaint and commendation procedure, the policy index, and the department's reporting commitments to the Mayor and City Council.

Transparency
Fall 2026

Coverage and mutual-aid partnerships

Formal coverage and mutual-aid arrangements with the Ritchie County Sheriff's Office and the West Virginia State Police are in progress, so that Pennsboro residents have around-the-clock response.

Operations

Community Channels

Nextdoor

Neighborhood-level updates and safety notices for Pennsboro residents.

Pennsboro on Nextdoor →

City Council Meetings

Public session the third Monday of each month at 7:00 PM — including the Chief's monthly report to Council.

City Hall information →

Emergency Notifications

Life-safety emergencies are always communicated through Central Communications E-911 and regional emergency management — not social media alone.

Careers

Serve where it matters most.

Small-town policing is policing at its most personal — you will know the people you protect. PPD is building a modern, professionally run department, and the officers who build it with us will shape it for a generation.

Why Pennsboro

A department worth joining.

Modern policy, from day one. You'll work under a complete, current General Orders manual — clear expectations, real training, and legal soundness that protects you as much as the public.

Safety is a program, not a poster. An officer safety, health, and wellness program built from industrial safety-management practice: proper PPE and body armor, exposure control, fleet safety, and real after-action reviews.

Training that's verified. Certification and in-service compliance are tracked and current for every officer — your professional standing is an asset we invest in.

Community scale. Roughly 1,050 residents, a walkable Main Street, and partner agencies a radio call away. Your work is visible, and so is its impact.

Minimum Qualifications

Applicants must meet all West Virginia Law Enforcement Professional Standards (LEPS) requirements for certification or reciprocity, including background investigation, and hold a valid driver's license. Both WV-certified officers and entry-level candidates willing to complete the state academy are encouraged to apply. Part-time and reserve inquiries are welcome.

How hiring works

  1. Your application is filed with the City Recorder and screened by the Chief; the Mayor and Council authorize each candidate to proceed.
  2. A background investigation is conducted — with your written consent — under West Virginia's certification standards, and every entry-level candidate takes the state physical ability test.
  3. The Mayor appoints with the approval of Council. A new officer applies to the State Police Academy within 90 days of hire and completes certification within 18 months; officers already certified in West Virginia keep their certification, and officers certified in another state apply for equivalency.

Current Openings

Openings are posted here and announced through the City of Pennsboro when available. Interested officers are encouraged to submit a letter of interest at any time — strong candidates are kept on file.

Submit a letter of interest →
Equal Opportunity

The City of Pennsboro is an equal opportunity employer. Veterans and members of the Guard and Reserve are encouraged to apply — this department honors USERRA obligations fully, and its Chief is an Army officer with more than twenty years of service himself.

Contact

Reach the department.

If this is an emergency, stop and dial 911. For everything else — questions, tips, service requests, records — here is how to reach us.

Emergency
Crime in progress · fire · medical — 24 hours
Non-Emergency Dispatch
Central Communications E-911 — to request an officer any time
Department Office
422 Main Street, Pennsboro, WV 26415
Office: 304-659-3927 · Fax: 304-659-1927 · Get directions ↗
Administrative Hours
Monday – Friday, 8:00 AM – 4:00 PM
Patrol hours vary. If the office is unattended, dispatch can always reach an officer.
Email
Monitored during business hours — not for emergencies
City Hall
422 Main Street · Council meets the 3rd Monday, 7:00 PM
Send a Message or Tip
Do not use this form for emergencies. Submitting opens a pre-addressed email from your own account so you keep a copy. To remain anonymous, call the office or deliver a written note instead.
Home / Report a website problem

Report a website problem

Help us correct inaccurate information, broken links, form problems and accessibility barriers.

This form prepares an email to the designated website administrators. You must send the email from your own account. Preparing a report does not submit it, create a ticket or confirm receipt.

Website issues only. For emergencies call 911. Use the contact page for city services or police matters. Do not include crime reports, passwords, Social Security numbers, payment details or other sensitive personal information.

Use a City of Pennsboro or Pennsboro Police website address. URL query values are removed from the prepared report to reduce accidental disclosure.

Up to 1,500 characters. Tell us what you expected, what happened and any steps that reproduce the problem. For an accessibility issue, describe the information or assistance you need.

Your sending email address will still be visible to recipients when you send the message.

No screenshot or file is captured. Review all included details in the draft below before sending.

The website does not save your report text. After you send it, the email service handles delivery and the message may become a public record, subject to applicable exemptions. See our privacy notice.

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Prefer to report the website problem by phone? Call 304-659-3927 during office hours and ask for website assistance. For an urgent police response, use the police contact information; this reporting feature is not monitored for emergencies.

Privacy & Website Data

Last updated October 14, 2026.

This notice covers the City of Pennsboro website and the Pennsboro Police Department website. You can browse public information without creating an account.

Information used to deliver the website

Cloudflare hosts and protects these websites. Delivering a web page involves processing technical request information, such as an IP address, browser information, the requested address, and the time of the request. Cloudflare Web Analytics measures page use and loading performance. According to Cloudflare, its Web Analytics does not use cookies or browser storage to collect usage metrics or track individual visitors across websites. Hosting and security processing is separate from those analytics.

These sites also request fonts from Google Fonts. Your browser connects to Google's servers to download those fonts. The sites do not contain advertising trackers placed by the City. See Cloudflare's privacy policy and Google's privacy policy for their services.

Forms and website problem reports

The forms on these websites prepare an email using the information you enter. Typing into a form does not send the form contents to the City or Police Department. The websites do not save form drafts to a City database. Your browser or email application may retain information through its own autofill, draft, or history settings.

When you choose to open an email application or Gmail, the draft information is passed to that application or service. Review the draft and press Send there to deliver it. Opening a draft or copying its text does not submit a report. If email does not work, use the telephone or mailing address on the Contact page.

Website problem reports contain the category, page address, and description you choose to provide. Your name, reply email, and device details are optional. Do not include passwords, Social Security numbers, financial account numbers, medical records, or sensitive police evidence in a website problem report. Attachments are not uploaded through the website.

Email and public records

Once you send a message, the receiving office and its email service process it to review your request, provide a response when appropriate, or route it to the responsible office. Messages to City offices, including website problem reports, may be public records under West Virginia law. Disclosure depends on applicable law and exemptions; this notice does not promise confidentiality or automatic deletion. See Public records for request instructions.

Payments and external websites

Payment links open PayStar's website. Payment details are entered with the payment provider; these public websites do not collect card details. The linked service's privacy and security terms apply to information you give it. Other external links, including the published municipal code, also take you to websites operated by other organizations.

Questions

For questions about this website notice, contact City Hall at 304-659-2377 or cityofpennsboro422@gmail.com. For Police Department website questions, contact pennsboropolice@gmail.com. This notice will be updated when website features or data practices change.

Accessibility & ADA Assistance

Last updated October 14, 2026.

The City of Pennsboro and its Police Department are committed to providing access to their services, programs, and information for people with disabilities. Title II of the Americans with Disabilities Act protects qualified individuals with disabilities against discrimination in state and local government services. These obligations include reasonable modifications and effective communication, including appropriate auxiliary aids and services when needed.

Our website accessibility target is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We continue to review the sites and address barriers. This statement is not a certification that every page or linked document meets every requirement.

Get information or assistance

If you cannot use a page, form, payment service, or document, contact us for assistance or an accessible format. Tell us which information or service you need, the page address if available, and a way to reach you. You do not need to send medical records or describe a diagnosis to report a website barrier.

City Hall: 304-659-2377; cityofpennsboro422@gmail.com; 422 Main Street, Pennsboro, WV 26415. Police Department website assistance: pennsboropolice@gmail.com. You may also use Report a website problem and choose Accessibility barrier. That form prepares an email for you to send.

ADA concerns

Contact City Hall to raise an ADA concern about a City service or to request the current City complaint procedure. The website problem report is a way to contact staff; it does not limit other ways to request an accommodation or exercise your rights. Information about Title II and filing a federal ADA complaint is available from the U.S. Department of Justice.

For an emergency, call 911. Website messages are not monitored as an emergency service.

Website Terms & Notices

Last updated October 14, 2026.

These are the public websites of the City of Pennsboro and Pennsboro Police Department. They provide information about local government services, meetings, records, and public safety.

Information and official records

Staff work to keep website information accurate and current. If you find an error or broken feature, report it to the website administrator. For time-sensitive matters, confirm details with the responsible office using the Contact page.

Website summaries help explain City services and ordinances. They do not replace adopted ordinances, court orders, official notices, or other controlling records. For an official or certified record, contact the responsible records custodian. The municipal code page links to the published code and information about obtaining City records.

Requests, deadlines, and emergencies

A form that opens an email draft has not delivered your request until you send it from your email account. These websites cannot confirm the office's receipt of an email. Follow the instructions of the responsible office for applications, payments, court filings, and other matters with deadlines. A website problem report does not extend a legal or administrative deadline.

Call 911 for an emergency. Use the Police Department's published contact instructions for police assistance. Website feedback is intended for errors, broken links, and access problems; it is not an emergency dispatch channel.

Other websites

Links to payment services, the code publisher, and other organizations help visitors reach relevant information. Those organizations operate their own sites. A link does not imply that the City endorses every statement or service on that website.

Public access and rights

This notice explains website use. It does not require visitors to waive legal rights, agree to arbitration, or accept new conditions for obtaining public records or government services.

Public Records

The West Virginia Freedom of Information Act allows people to inspect or obtain copies of public records, subject to exemptions provided by law. Send a request to the office that keeps the records and describe the records with reasonable specificity. Helpful details include a date range, subject, and the type of record. A preferred delivery method and contact information help staff respond.

City records

For City Council minutes, ordinances, and other municipal records, contact the City Recorder through City Hall: cityofpennsboro422@gmail.com, 304-659-2377, or 422 Main Street, Pennsboro, WV 26415. The City records request form can prepare an email. You may also contact the office by telephone, mail, or in person; using the website form is optional.

Police records

For Police Department records, contact Records Custodian, Pennsboro Police Department, 422 Main Street, Pennsboro, WV 26415, or pennsboropolice@gmail.com. Use the department's published Contact information for telephone assistance. The Police records request form can prepare an email; you must send the draft yourself. Disclosure of police records depends on the record and applicable exemptions.

What the law provides

Under W. Va. Code §29B-1-3, the custodian must act as soon as practicable and within five days, excluding Saturdays, Sundays, and legal holidays, by providing copies, giving the time and place to inspect and copy records, or providing a written denial with reasons. The law permits reasonable actual reproduction costs and prohibits search or retrieval fees. Ask the custodian about any applicable reproduction charge and available electronic copies.

Read §29B-1-3 and the exemptions in §29B-1-4. A public records request is separate from reporting a broken website feature. Nothing on this page changes rights or remedies provided by law.

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Website Page Directory

Browse the public pages on this website.